14:53:10: Information - SuppressWarningMessageBox(238) - SuppressWarningMessageBox: return value 0 14:52:37: Information - CProcess_Execution_help::CtxTerminateCOMExes(230) - process terminated with exit code= 1627 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = Localized_es.xml, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\Localized_es.xml 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\SSON. 14:52:20: Information - CApp::CheckIfUpgradeOverUnsuppotedVersionAllowed(1011) - Full pk not installed. Upvote if you also have this question or find it interesting. Error = 2, Hence searching in HKCU) In attempting to download Citrix I am having no luck. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = Interop.WUApiLib.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\Interop.WUApiLib.dll 14:52:20: Information - CApp::VerifyDiskSpace(469) - Cannot read the install folder registry key value SOFTWARE\Citrix\Install\ICA Client\InstallFolder (Value not present.) Double-click this value and set this value to 1 (decimal) or 0x1(hexadecimal). 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = MicrosoftEdgeWebview2Setup.exe, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\MicrosoftEdgeWebview2Setup.exe 14:52:20: Information - CComponent::InitializeFromMsi(564) - Read UpgradeCode from MSI: {503A0AFD-81AA-41C9-84B0-1923E483B6E6} 14:52:37: Information - CApp::IsDotNetInstalled(2543) - The.NET Framework requirement satisfied 14:52:20: Error - CConfigurationManager::LoadComponent(950) - Cannot get transformFileName path. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {B8F4F4A9-24B8-4C77-8A59-202F515EC0B6} Following are the possible solutions to troubleshoot the error: Solution 1 In the PATH Environment variable, Move the location of the third party software variables after the XenApp variables. To enable the fix, set the following registry key: HKEY_LOCAL_MACHINE/SOFTWARE/Wow6432Node/Citrix/AuthManager or HKEY_CURRENT_USER/SOFTWARE/Wow6432Node/Citrix/AuthManager, Citrix Workspace app version 2109 and later might ignore the default.ica file settings located on the StoreFront server. 14:52:37: Information - CInstallationManager::CleanObseleteMSIBeforeUpgrade(1761) - UpgradeCode= {C9170C32-D2ED-4099-8F44-6E14593DF1B9},Name={Vd3dClient} Citrix Analytics is unable to receive network related metrics from end users. The minidump files should not contain any confidential information although they may contain pathways which may show a user name and they will also contain a list of drivers loaded at the time of the crash which will show what software is installed: Some info on what is contained in a minidump file: Navigate to Computer Configuration > Windows Settings > Security Settings > Local Policies >User Rights Assignment. 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\DesktopViewer. [CVADHELP-20684], When using Citrix Workspace app for Windows 2106 or later, Outbound ICA Proxy feature might not work. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {FED202C4-EA51-490C-93A5-62B16AAD8563} 5 Ways to Identify a Failed Service or Driver During Startup The TWITaskbarGroupingMode key is available under, for example, HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\ICA Client\Engine\Lockdown Profiles\All Regions\Lockdown\Virtual Channels\Seamless Windows. Fixed issues | Citrix Workspace app 2203.1 LTSR for Windows [CVADHELP-17211], If you drag and drop a window in an HDX session, it takes time for the window to recover and the taskbar icon to appear. You can find more information. When you start Citrix Workspace app for the first time after adding the store URL, the following error message appears: Your Citrix Workspace app encountered an error while initializing Microsoft Edge WebView2. 14:52:19: Information - CApp::InitializeResourceModule(2023) - Processing Resource Module Path: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en\en-US 14:52:20: Information - StopDriverFilterService(3950) - OpenService(ctxusbm) failed 1060 14:52:37: Information - CApp::IsEdgeWebView2Installed(4246) - Status of Edge runtime on system : 1 (Key not present.) 14:52:19: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {FED202C4-EA51-490C-93A5-62B16AAD8563} BSOD driver_irql_not_less_or_equal entryprotect.sys When the machinerestarts, verify thatthe Citrix Desktop Service startsor restarts. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = mini_installer.exe, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\mini_installer.exe For more 14:52:20: Information - CConfigurationManager::LoadComponent(1070) - Component: ID = SELFSERVICE, Name = , Family = , Version = 22.4.1.27, GroupID = XenAppSuite, DisplayName = Self Service Plug-in, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {0A53DA4C-4795-43FD-AC16-0FFA2B93180B}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\SelfServicePlugin.msi, InstallOrder = 10, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-SelfServicePlugin-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False [CVADHELP-20564], When Desktop Viewer is set to full-screen mode and the default browser is maximized on the endpoint device, the Bidirectional Content Redirection feature might not bring the local default web browser window to the foreground. 14:52:19: Information - CApp::InitInstance(1063) - User is Admin User : 1 Transform File Name = WinDockerInstaller.mst 14:52:34: Information - CEulaDialog::OnNextClicked(444) - User clicked next button (Key not present.) 14:52:20: Information - CApp::DumpSelectedComponents(3211) - Selected Component: ID = SELFSERVICE, Name = , Family = , Version = 22.4.1.27, GroupID = XenAppSuite, DisplayName = Self Service Plug-in, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {0A53DA4C-4795-43FD-AC16-0FFA2B93180B}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\SelfServicePlugin.msi, InstallOrder = 10, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-SelfServicePlugin-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False [CVADHELP-20317], Attempts to access Citrix Workspace app for Windows might fail when the VPN disconnects or reconnects [CVADHELP-20376], When you add two stores from the same StoreFront server via GPO, configuring the second store might fail intermittently. [CVADHELP-19604], When you update the Citrix Workspace app from version 2006 or earlier, the gateway and beacon configurations of the existing stores might get deleted and the same configurations are added again even when the store configurations are not changed in the Group Policy Object. 14:52:20: Error - CConfigurationManager::LoadComponent(950) - Cannot get transformFileName path. (Key not present.) Error 1920 service failed to start. Verify that you have sufficient 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = USB, Name = , Family = , Version = 22.3.500.50, GroupID = XenAppSuite, DisplayName = USB, Description = These installations are specific to XenApp., ProductCode = {BA0B2832-5341-423E-9200-BF2DA2B38F8C}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\GenericUSB.msi, InstallOrder = 03, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-GenericUSB-20220511-145219.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 1999 - 2023 Citrix Systems, Inc. All Rights Reserved. . 14:52:20: Information - StopDriverFilterService(4071) - The specified service ctxusbr does not exists as an installed service 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpressUI_en.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_en.dll 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = UrlInfoAbout, Value = www.citrix.com display driver failed to start - Microsoft Community 14:54:29: Information - SuppressWarningMessageBox(213) - SuppressWarningMessageBox: Entry Follow, to receive updates on this topic. 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = SSON, Name = , Family = , Version = 22.4.1.30, GroupID = XenAppSuite, DisplayName = Single Sign on, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {22FBF0A5-1222-41C8-9C86-EBF8A062F782}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\SSONWrapper.msi, InstallOrder = 08, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-SSONWrapper-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:20: Information - CApp::VerifyDiskSpace(497) - Using Default Installation Drive C:\ 14:52:37: Information - CInstallationManager::CleanOldUpdaterBaforeUpgrade(1015) - Cannot open existing package Software\Citrix\Receiver. It seems in my case it might have been hardware-related. 14:54:29: Information - CApp::MessageBoxShow(269) - Message Box shown to user: Service 'Citrix Workspace Updater Service' (CWAUpdaterService) failed to start. 14:52:20: Information - StopDriverFilterService(4071) - The specified service ctxusbm does not exists as an installed service 14:52:34: Information - AppProtectionHelper::isProductInstalled(440) - return value is: 0 14:52:19: Information - CRebrandingHelper::Initialize(27) - Product Rebranded Name is : Citrix Workspace 14:52:37: Warning - CProcess_Execution_help::Execute_ALL_COM_EXEs(592) - Unable to get Binary path Verify that you have sufficient privileges to start system services. Welcome to the Citrix Discussions. I have the exact same problem w/ Windows 11, can't install Citrix Workspace app. 14:52:20: Information - CApp::CheckIfAClientPackageIsInstalled(2296) - Checking if a 13.1 or later package is installed. 14:52:37: Information - CProcess_Execution_help::CtxTerminateCOMExes(228) - triggered termination of process redirector.exe 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {B8F4F4A9-24B8-4C77-8A59-202F515EC0B6} 14:52:30: Information - AppProtectionHelper::isAppProtectionInstalled(377) - Check is AppProtection Installed Error = 2) 14:52:20: Information - CConfigurationManager::LoadComponent(1070) - Component: ID = USB, Name = , Family = , Version = 22.3.500.50, GroupID = XenAppSuite, DisplayName = USB, Description = These installations are specific to XenApp., ProductCode = {BA0B2832-5341-423E-9200-BF2DA2B38F8C}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\GenericUSB.msi, InstallOrder = 03, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-GenericUSB-20220511-145219.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\WorkspaceHub. 14:52:20: Error - CConfigurationManager::LoadComponent(950) - Cannot get transformFileName path. Follow, to receive updates on this topic. 14:52:19: Information - CResourceManager::ProcessResources(186) - Processing Resources: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en\en-US 14:52:19: Information - CApp::IsProcessRunning(4148) - IsProcessRunning: wfica32.exe [CVADHELP-20667], Dragging and dropping files from the user device to a published application might work the first time it is attempted. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = PackageInstaller.exe, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\PackageInstaller.exe 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = vc_redist.x86.exe, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\vc_redist.x86.exe Enabling the 64-bit version is controlled by a registry key named Enable64Bit, located in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework.This key is set to a value of 0 by the third-party application installers to use the 32-bit framework version.Note: Uninstalling the third party software might not revert the registry value to 1. (Key not present.) Transform File Name = GenericUSB.mst 14:52:39: Information - CInstallationManager::InstallComponent(2722) - MSI Install from path : C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\RIInstaller.msi I could run memory torture tests for days with those settings, without any issues. (Key not present.) 14:52:19: Information - CConfigurationManager::LoadImages(657) - Image: Key = SideBarBackground, Path = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\sidebarbackground.bmp We shall update hereonce we roll out the fix. 14:52:20: Information - CPreserveRegistry::ParsePreserveXML(84) - Preserve XML Path : C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\PreserveOnUninstall-Install.xml 14:52:20: Information - GetPidForGUIDCode(3528) - PID for given GUID is 9B123F490B54521479D0EDD389BCACC1 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {B8F4F4A9-24B8-4C77-8A59-202F515EC0B6} [CVADHELP-19106]. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = InstallHelper.exe, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\InstallHelper.exe 14:52:37: Information - CInstallationManager::CleanObseleteMSIBeforeUpgrade(1789) - Product code is empty which indicates that CitrixHDXMediaStreamForFlash-ClientInstall was not installed 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {B8F4F4A9-24B8-4C77-8A59-202F515EC0B6} 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpressUI_nl.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_nl.dll [CVADHELP-19709], This fix addresses a rare memory leak issue in the wfica32.exe process that occurs with Citrix Workspace app for Windows. You can find more information, Install the Firefox browser. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {DF1A9B33-DD88-4712-9922-CB01B3AB1C6A} 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {FED202C4-EA51-490C-93A5-62B16AAD8563} 14:52:20: Information - CApp::DumpSelectedComponents(3211) - Selected Component: ID = ICA_Client, Name = , Family = , Version = 22.3.500.50, GroupID = XenAppSuite, DisplayName = XenApp Web Plugin, Description = These installations are specific to XenApp., ProductCode = {C3730689-D4B7-46FC-AAA4-9F3AEB9ACAD8}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\ICAWebWrapper.msi, InstallOrder = 02, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-ICAWebWrapper-20220511-145219.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:20: Information - CConfigurationManager::LoadComponent(1070) - Component: ID = DesktopViewer, Name = , Family = , Version = 22.3.500.50, GroupID = XenAppSuite, DisplayName = Citrix Workspace (DV), Description = These installations are specific to XenApp or XenDesktop., ProductCode = {F59A37E7-244E-4BCB-BF33-183F357F4C31}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\DesktopViewer.msi, InstallOrder = 04, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-DesktopViewer-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:20: Information - CComponent::InitializeFromInstalledMsi(841) - Cache client version : 11.2.0.0 14:52:37: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {C9170C32-D2ED-4099-8F44-6E14593DF1B9} /help - Displays this usage information The Application Event Log of the VDA machine might also show Event ID 1006:"The Citrix Desktop Service failed to start.If this problem persists, reinstall the Citrix Virtual Desktop Agent. Tried killing all the Citrix Workspace processes while not connected to remote desktop (no success), Tried updating all the drivers to the latest version (no success), Windows 10 is always updated to the latest available version (no success), Citrix Workspace version: 21.5.0.48(2015), Citrix HDX RealTime Media Engine version: 2.9.0, Windows version: Windows 10, 10.0, version 2009, build: 19043, Motherboard: ASUSTeK COMPUTER INC., ROG ZENITH EXTREME, CPU: AuthenticAMD AMD Ryzen Threadripper 2950X 16-Core Processor 8664, level: 23, Upgrade your version of Internet Explorer. Some of the Cloud Software Group documentation content is machine translated for your convenience only. 14:52:19: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {29DD2754-8167-4771-B9F1-A65563BC28E9} 14:52:20: Information - CPreserveRegistry::CreateBackupRegistryKeysFolder(292) - Registry backup folder is created in HKLM
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