Which of the following materials is an agent NOT permitted to display and/or distribute at a marketing/sales event? A core belief that members of the profession of counseling hold concerning helping others with their mental health concerns is. Generally, privilege is waived if there is a third party present during counseling. The consumer's spouse, who is neither a Power of Attorney or legal guardian. Do you think the people of Russia would have agreed with this view of the royal family as portrayed in this photograph, especially during World War I? In a situation in which one spouse in a married couple demands that a counselor testify in court as to what occurred in counseling sessions, and the other spouse insists that the counselor not testify, the best course of action is for the counselor. The client should be advised that e-mail messages can always be retrieved and that e-mail systems are not as secure as other means of communication. To sign an enrollment application on behalf of a consumer, what authority must the individual have? Verified answer. What is the purpose of the Statement of Understanding? The Health Insurance Portability and Accountability Act (HIPAA) requires that. Calm the person down, if possible, and listen to the concerns. As an agent, you must not do which of the following when marketing UnitedHealthcare Medicare Advantage plans to consumers? What does that mean when it comes to his mother enrolling in a Medicare Advantage Plan? Respond directly to the person making the threat, if possible. (C) insurance The American Psychological Association of Code of Ethics could be useful to the problem that is identified here. Must render the proper diagnosis, whether or not the client will be reimbursed. 5 dollar gift cards to an in-network pharmacy. Requiring members of the profession to possess specialized knowledge and skills. Anyone interested in applying for UFI membership must have at least one of their exhibitions audited as a UFI Approved Event or UFI Approved International Event in order to become a member. Which of the following must you not do when marketing UnitedHealthcare Medicare Advantage or Prescription Drug Plans to consumers? Add to folder UnitedHealthcare not less than 7 calendar days prior to advertising. Some will be strictly educational, others will be formal presentations of specific UnitedHealthcare plans, and others will be informal marketing events where he can generate leads and schedule future in-home marketing appointments. They can rely on the UFI Approved Event and UFI Approved International Event labels to choose the best possible exhibition experience, wherever they are in the world. If a formal ethics complaint is filed against you, you should NOT. When can telephonic contact with a Medicare eligible consumer be made? Dino presented a plan prior to October 1. ____________ (unctuous), a. uncomfortable c. object of a preposition. (B) political refuge Consult with an attorney and follow his or her advice. Use word once. The public cannot determine which practitioners are competent, and they might be harmed by incompetent members of that profession. School counselors have a legal obligation to do all of the following EXCEPT. Misinterpreting a clients culturally learned patterns of communicating or behaving. business. The below statement corresponds to a numbered sentence in the passage. As an agent, you have an obligation to only enroll a consumer in a product: That is suitable for the consumer's needs, goals and financial resources. Dec. 2016. Using the answer line provided, complete each item below with the correct word from the box. Obtain a professional license if one is required in the state to practice counseling independently. Protect and promote the welfare of the client. (A) mental institution (B) political . Is based on a formula that includes graduate courses taken, number of administrations of that particular test previously, and amount of supervised experience giving that particular test. The necessity to understand and continual education on ethics is Counselors disclose information only with appropriate consent or with sound legal or ethical justification (ACA, 2014). Certain auditors are members of UFI and are therefore already accredited by UFI. Acting as a witness in litigation concerning other people. Ralph sends a flyer inviting consumers to a marketing/sales event to each resident via postal mail. Annual Election Period (AEP) is a time when: Consumers can elect to join a Medicare Advantage Plan or switch to a different plan. When the consumer consented to be contacted for sales activities, subsequent telephonic contact has not yet occurred, and the permission has not yet expired. Key points with respect to diagnosis include all of the following EXCEPT. The duly completed audit certificate must be sent to UFI Headquarters, within six months after the end of the event. A clarification of expectations regarding who will do which parts of the work. It ensures that when consumers sign the Medicare Advantage and/or Part D Enrollment Application, they are acknowledging their understanding that they are actually enrolling, in which plan they are enrolling, and standard disclosures. Agent Ralph wants to market Medicare Advantage Plans in his neighborhood - an area that consists of single-family houses, an assisted living facility, a church, and public library. The word or phrase that you choose must express roughly the same meaning as the italicized word in the passage. John may sign the Enrollment Application and must be able to provide documentation upon request by the Plan that indicates his authority under state law to enroll his mother. All of the following steps are suggested when counselors open private practices. In which of the following situations can telephonic contact be made with a Medicare eligible consumer? Confidentiality and Informed Consent PS313 Ethics Final Exam Flashcards - Cram.com Counselors after delivering the tapes to their supervisors, must retrieve the tape after the supervisors have reviewed them, and then erase the tapes. Erin should tell Mrs. Rose that the plan has received a "Below Average" rating. In what product should agents enroll consumers? We'll bring you back here when you are done. When reporting suspected child abuse in good faith, counselors should review their particular state statute to determine all of the following EXCEPT. Disclosure of confidential information is acceptable when all of the following conditions exist EXCEPT: An attorney sends a counselor a subpoena. University committees that review research proposals to ensure that human participants are protected are called, The most significant problem within the counseling profession today, according to the authors of the text, appears to be. Write the letter of your choice on the answer line. Occur rarely, and when they do occur usually were inadvertent. How should agent Erin respond when consumer Mrs. Rose notices that the presented MA Plan has a Star Rating of 2 stars? Which describes the purpose of educational events? Although certain groups share similar traits or beliefs, each individual is unique and may not be like most others from his or her group. What did Dino do that was NOT compliant? The President introduced to Congress a \$ 172.5 $172.5 million proposal to strengthen the U.S. Border Patrol and reduce visa fraud and false asylum claims. The administrative supervisor is most likely to be held accountable as well because the administrative supervisor has direct control and authority over the counselors day-to-day activities. As of now, there are 924 exhibitions approved by UFI, organised by UFI members, in 67 countries and regions. May be acceptable if the counselor believes the disclosure will benefit the client. Dino proceeded to verify the consumer's Medicare eligibility, describe the costs and benefit coverage of the plan, and explained that he could not accept an enrollment application until October 15. Is a professional isolated male counselor who is experiencing distress or crisis in his personal life. Part of the process for obtaining and maintaining UFI quality certification involves carrying out regular audits of exhibition statistics (every other edition for exhibitions that take place once every two years or more often). The individual must be legally authorized in the state in which the consumer resides to act on behalf of the consumer (e.g., Power of Attorney). Should explain that while the counselor will keep things confidential, there is no guarantee others in the group will do the same. UHC Events Basics Test 2022 Flashcards | Quizlet Counselors who function according to mandatory ethics. 2021 United HealthCare - Ethics and Compliance, UHC Chronic Condition and Dual Special Needs, John Lund, Paul S. Vickery, P. Scott Corbett, Todd Pfannestiel, Volker Janssen, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Byron Almen, Dorothy Payne, Stefan Kostka, Learning curve unit 2 multiple choice review. a. subject of a verb. Leave any field requesting a consumer email address blank. Because race, ethnicity, gender, and social class are salient cultural variables for all people. audio not yet available for this language, {"cdnAssetsUrl":"","site_dot_caption":"Cram.com","premium_user":false,"premium_set":false,"payreferer":"clone_set","payreferer_set_title":"PS313 Ethics Final Exam","payreferer_url":"\/flashcards\/copy\/ps313-ethics-final-exam-8024542","isGuest":true,"ga_id":"UA-272909-1","facebook":{"clientId":"363499237066029","version":"v12.0","language":"en_US"}}. While using LEAN to complete an enrollment application with a consumer, Agent Jeff learns the consumer does not have an email address. Dino, an agent, received a phone call on September 29 from a consumer interested in Medicare Advantage plans for the new plan year. (A) mental institution vocabulary. As used in this sentence, asylum means. Use providers or provider groups to distribute printed information comparing benefits of different health plans without approval. When a counselor uses a computer for the storage of confidential information on clients, the counselor must. There is no way to assure counselor competency. Are a good way to inform clients of their rights and responsibilities and are required by some federal rules and state laws. Regarding a clients privacy, counselors should. Which election period occurs from October 15 to December 7? Appropriate credit must be given, but there are no firm rules. vocabulary. That a written process exists for clients to request amendments to their records. Verified answer. Avoiding the issue of cultural differences by claiming to be color blind and treating all people as if they were alike. Regarding the law of privileged communication in relation to family and group counseling. According to Major Wingfield, the game should have an almost ?\underline{? Verified answer. Because clients may have emergencies between counseling sessions, typically the better option is for counselors to. A counselors self-disclosure in a counseling session. Can supervise other counselors in a professional and appropriate manner. Is this photograph an idealized view of royalty? According to the United State Small Business Administration, the percentages of business that fail are. Being too color conscious, thus attributing all problems to a clients cultural background. Generally, counselors create clinical case notes. Depending on the carrier and state, you may be able to compliantly hold a virtual education event for Medicare prospects or enrollees during the 2023 AEP. In regard to giving credit to contributors to research projects in published reports. UHC Ethics & Compliance 2021 Flashcards | Quizlet When local chapters, state branches, regions, and divisions of ACA receive ethical complaints against members, they refer them to, If you believe another counselor is behaving in an unethical manner, the first thing you should do is. Rules for Hosting a Compliant Medicare Educational Event Getting state laws passed that regulate the practice of the profession. UHC - 2021 Events Basics (English) Flashcards | Quizlet While you are counseling as a graduate student. To ensure the high quality and accuracy of the audits, only those undertaken by UFI accredited auditing bodies are accepted, using the UFI Standard Audit Certificate. When a counselor must render a DSM diagnosis before a client may be reimbursed for mental health care services, the counselor. You have scheduled an appointment and obtained a Scope of Appointment (SOA) form to discuss Medicare Advantage Plans with a consumer. A counselor who is dealing with an angry client who is threatening to sue the counselor should. When a husband subpoenas a counselor to reveal information in a court hearing that was provided by the wife in joint couples counseling sessions, and the wife objects to the information being revealed, the counselor. A sliding scale in counseling refers to. The standard used to determine whether a particular counselor is qualified to administer and interpret a particular test. May not accept counselors as providers of mental health services and can limit the number of providers on their list of providers. Not say anything you would not want repeated or would not want to repeat yourself under oath at a later time. The UFI Approved Event labels are a global stamp of authority for high quality exhibitions. Which of the following are the ways to report potential FWA? Facilitating co-dependency relationships with ethnic clients out of a need to be needed. by heatherhall, Before students agree to serve as research assistants, counselor educators should discuss and provide. c. inoffensively determined Accurately audited to UFI's international standards, they provide exhibitors and visitors with a sound basis for business decisions. What should Bethany do? All of the following are steps toward professionalization. The typical counselor who enters into a sexual relationship with a client is. Sometimes counselors find Use LEFT and RIGHT arrow keys to navigate between flashcards; Use UP and DOWN arrow keys to flip the card; At their most fundamental level, codes of ethics serve to. Counselors should take the clinical notes they need in order to function effectively as professionals. Agent John is planning to conduct a series of events. Once contact is made or 9 months from the date the consumer provided permission (e.g., consumer signature date on BRC) or 90 days if on federal do not call list, whichever comes first. Producer Help Desk (PHD). When counselors in training make audiotapes or videotapes of counseling sessions for supervision purposes. If a counselor wants a person other than a biological parent (such as a step-parent or grandparent) to have confidential information regarding a child client, a simple solution is to. Should consult with an attorney because laws and court cases vary as to whether the counselor will have to reveal the information over the wifes objection. Assurance that those who decline to participate will not be penalized. Informed consent documents that clients sign before counseling sessions begin that set forth the nature of the counseling relationship. For further information on how to become a member of UFI, or on how to have an exhibition accepted as a UFI Approved Event, please click here. Generally, would not be held legally responsible for actions taken by the consultee based on the consultants advice. Most legal issues faced by counselors involve. Get a signed statement form one of the biological parents allowing the counselor to disclose information to the step-parent or grandparent. Obtain a federal tax ID number if there are any employees. UHC event basics Flashcards | Quizlet View family members as having separate and distinct rights and responsibilities that are individual in nature. Involving a sexual relationship between the client and the counselor. We weren't able to detect the audio language on your flashcards. (D) inheritance A time-line to complete the various tasks. Please select the correct language below. It contains a blank and is followed by four answer choices. Within the counseling profession the primary national voluntary certification agency is, Proper maintenance of test security by counselors includes all of the following EXCEPT. Only the marketing/sales events, both formal and informal. John has Power of Attorney to act on behalf of his mother. Providing objective information about the Medicare program and/or health improvement and wellness at public venues is the purpose of which of the following? }? air of politeness. If a consultant is not a consultees administrative supervisor, the consultant. Try to work with your supervisor to resolve the problem. Why? Careful and diligent case writing enhances the quality of services provided to clients and, ultimately, can protect practitioners. Every year, 303 million visitors and 4.5 million exhibitors attend events across the globe. If a supervisee is sued for negligence when a client commits suicide and a jury finds the counselor at fault. One of the most ethically sensitive components of counselor training that has generated considerable debate is, Flexibility in relationship boundaries between counselor educators and students may be more acceptable than between counselors and clients because in counselor educator/student relationships, the student, When administrative and clinical supervisors give corrective feedback to supervisees, that feedback. Supervisors must handle the tapes appropriately during the time the tapes are in the supervisors possession. Checklist UFI Approved Events and UFI Approved International Events. When counseling a client from a racial, ethnic, or cultural group different from the counselors, it is important for the counselor to remember that. There is no consensus among professionals as to which dual relationships are acceptable and which are not. Obtain written parental permission before counseling students in most circumstances. (Select 2), Fraud, Waste and/or Abuse hotline The UFI Approved Event labels are a global stamp of authority for high quality exhibitions. Becoming a united and societally recognized profession. Contact the client who filed the complaint to see if you can work things out. b. object of a verb. Legal principles view the contents of the counseling records about a particular client as belonging to. Look up "Czar Nicholas II and his family" picture on the internet and examine the photograph. Abuse includes any practice that results in the provision of services that are not medically necessary. Breaches of client confidentiality by counselors. When a client accuses a counselor of wrong doing through a complaint with the counselors licensure board or through a malpractice law suit filed in court. Laws dictate minimum standards of behavior that society will tolerate while ethics represent the ideal standards expected by the profession. A. copious B. dearth C. eloquent D. jargon E. levity F. meander G. peripheral H. substantiate I. unobtrusive J. vacillate Isabel got an unfortunate case of the giggles during the boss's speech. If you would like further information on all approved events worldwide, please click here. Decide which choice fits best in the blank. Each of the following groups might be considered to be vulnerable adults who are protected from abuse in some states by stature EXCEPT, Family counselors often view the family system as their client and treat the family as one entity, as opposed to treating individual family members, and our laws. What should Jeff do? a. uncomfortable c. inoffensively determined b. intolerable d. insincerely earnest. Cram has partnered with the National Tutoring Association, Code Of Ethics: Privacy And Confidentiality, Confidentiality In Mental Health Counseling, Confidentiality And The Abuse Of A Client. The President introduced to Congress a $172.5\$ 172.5$172.5 million proposal to strengthen the U.S. Border Patrol and reduce visa fraud and false asylum claims. Counselors give clients a clear written explanation of how counselors use, keep, and disclose their health care information. An ethical right to privacy and confidentiality, but no legal right in most states. (E) insanity. With regards to confidentiality, cou All counselors are held to honor an ethical code and standards (counselor and client privilege), which includes confidentiality to a certain extent. Clients must be told in writing the implications of any diagnosis that might be assigned to them. Letting clients take tests home to complete. d. insincerely earnest. What should you do? Changing names to reduce identification with the previous less recognized occupational status. Which of the following methods of contact is permitted? Consumer Gary gives his friend's telephone number and email address to agent Bethany. The nature of the privacy concepts of confidentiality and privileged communication is. Find out how you can intelligently organize your Flashcards. Set up a system that requires a password to access the files. An agreement regarding the type of acknowledgement students will receive when the research is published. Purchase liability, property damage, or other types of insurance. When you arrive at the appointment, a friend of the consumer who is Medicare-eligible is present to hear your presentation. Counselor liability for defamation of character. Should be careful not to assume that clients have access, expertise, or confidence in using computer applications. Malpractice is a type of civil lawsuit that can be filed against counseling professionals for practicing in a manner that leads to, When a counselor determines that a client may be at risk for harming self or others, the counselor always must.